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Customers Service

ServiciosAClientes

Backed by experience. We service more than 3500 booksellers, 140 points-of-sale in book store chains, 500 retail points-of-sale through eight branches and 6000 kiosks through our press branches.  

Single central warehouse.From our 8000 m2 warehouse equipped with the latest management technology, orders are distributed to the points-of-sale within 24 to 48 hours.

Effective commercial management. Our own sales force services the buyers and points-of-sale directly.  Our sales staff also promote the products at schools.  

Advanced information systems. We have computer tools for electronic data interchange (EDI, SINLI) and a modern, fast and efficient website for the book store channel  www.sgel.es/libros.

Our website: www.sgel.es/libros is a modern, fast and effective tool that allows customers to:

  • Place orders online.
  •  Consult new items.
  •  Check the availability of items.
  •  Monitor their accounts.
  •  Access the catalogue of distributed publishers.
  •  Consult, view and print the activity in a SGEL LIBROS account.